Last Updated: 08/08/2024

Nalva (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and shipping notifications.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional offers, newsletters, and updates about our products and services, unless you opt out of receiving such communications.
  • Site Improvement: To analyze website usage and improve our website’s design, content, and functionality.
  • Security: To protect our website and users from fraud, unauthorized access, and other illegal activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer support. These providers are required to protect your information and use it only for the purposes for which it was provided.
  • Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of Nalva, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the business transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption, and other security protocols to safeguard your data. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us.
  • Cookies: You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated “Last Updated” date. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

  • Email: support@nalva.in
  • Phone Number: +91-8885684551
  • Address: H.No: 6-4-80/1, Vidhyanagar, Sircilla, Telangana, India, 505301.

This Privacy Policy explains how we handle your personal information with care and respect, and it outlines your rights regarding your data. By using our website, you agree to the practices described in this policy.